Which term is used to describe a visual model that summarizes the knowledge, skills, and behaviors needed to perform a job well?

• A. Design
• B. Performance Analysis
• C. The Cloud
• D. Competency Model

Answer: (D)

A competency model is a visual framework that outlines the knowledge, skills, abilities, and behaviors needed for successful job performance. It acts as a blueprint showing what good performance looks like, often with levels or indicators of proficiency and observable examples of behavior. This makes it a practical tool for hiring, development, and performance management because you can evaluate people against the defined competencies and identify gaps to address. The visual aspect helps teams quickly grasp which capabilities matter for the role and how they connect to performance outcomes. Design is a broader creation process, performance analysis focuses on identifying and fixing performance gaps, and the cloud is unrelated to job capability frameworks.