Which development method involves presenting a manager with a written description of an organizational problem for diagnosis and solution?

• A. Role-Playing
• B. Case Study Method
• C. In-House Development Center
• D. Executive Coach

Answer: (B)

This item tests how learners handle diagnosing and solving an organizational issue from a written scenario. The case study method presents a manager with a written description of a real or plausible problem, and the learner must analyze the information, identify root causes, consider alternatives, and propose a workable solution. It mirrors the way professionals dissect complex situations using data, theories, and structured reasoning, helping build both analytical thinking and decision-making skills.

Role-playing centers on acting out scenes to practice behaviors, an in-house development center is a broad set of assessment exercises, and executive coaching focuses on one-on-one guidance. The emphasis on diagnosing a written case and coming up with solutions makes the case study approach the best fit.