Trainees are encouraged to apply their new skills when they return to their jobs. This describes which concept?

• A. Social Reinforcement
• B. Transfer of Training
• C. Computer-based Training (CBT)
• D. Diversity Training

Answer: (B)

Transfer of training means that what trainees learn during training is actually used when they return to their job. The statement that trainees are encouraged to apply their new skills on the job signals an intentional movement of learning from the training setting into daily work performance, which is exactly what transfer of training describes. Factors that support this transfer include supervisor support, opportunities to practice the new skills on the job, and a work environment that reinforces using what was learned. This is different from social reinforcement, which focuses on feedback from others; from computer-based training, which is about the delivery method rather than the outcome; and from diversity training, which aims to increase awareness and skills related to diversity rather than the application of skills to job tasks.